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Office Management Department



Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity.

Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organising, command, control and coordination, the office is a part of the total management function.

Office Manager Responsibilities

In addition to overseeing personnel, office managers ensure the smooth functioning of a business. For example, office managers within a healthcare facility may be called upon to order general supplies like paper, pens, and toner, as well as medical supplies such as syringes, medicine or vaccinations from specific vendors. Accordingly, managers may be required to research several vendors for pricing, delivery dates, and other terms of sale.

With the increasing use of computer systems, office managers may also be responsible for ensuring that systems operate cohesively. In small offices that don't have their own computer support personnel, office managers may need computer systems troubleshooting skills. In larger offices, managers may oversee the work of technical specialists; recording frequent problems and researching potential solutions.

Some office managers may take on accounting responsibilities. In these cases, office managers may be required to oversee payroll expenses, send invoices, and process paperwork. For example, an office manager may be required to monitor overtime, ensuring that expenses remain as low as possible, while another manager may be called upon to follow up unpaid invoices.


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